Cancellation Policy. Free Cancellation up to 48 hours prior to arrival. If cancelled less than 48 hours prior to your scheduled arrival date (cut-off is 4pm), full payment for your entire reservation will be processed on the credit card provided at the time of booking. For questions and/or cancellations please contact us via phone at 1-403-761-7000 or via email at email@example.com. Force Majeure Clause may apply,
All rooms are non-smoking. Should any of your party smoke in a room, a cleaning and deodorizing fee of $200.00 will be charged to the credit card provided at time of booking.
Pet Policy. We have a limited number of “pet rooms” available. Pet fee: $40.00 plus applicable tax per stay, maximum 2 dogs/pets per room. Note: Should you check into a room with pets without notifying the front desk, a cleaning fee of $200.00 will be charged to the credit card provided at time of booking.
WIFI Note: As The Crossing Resort is in a remote location and off the grid, we do not have service providers for internet. For office purposes, we provide our own basic internet via satellite, but current satellite technology does not provide bandwidth strength to cover in-room WIFI.