Cancellation Policy. Our cancellation policy allows a 100% refund, minus an administration fee of $25.00, for cancellations 30 days or more prior to arrival. Between 29 and 15 days, guests will receive a 50% refund. For cancellations 14 days or less in advance, there will be no refund.
All rooms are non-smoking. Should any of your party smoke in a room, a cleaning and deodorizing fee of $200.00 will be charged to the credit card provided at time of booking.
Pet Policy. We have a limited number of “pet rooms” available. Pet fee: $40.00 plus applicable tax per stay, maximum 2 dogs/pets per room. Note: Should you check into a room with pets without notifying the front desk, a cleaning fee of $200.00 will be charged to the credit card provided at time of booking.
WIFI Available. $10.00 plus tax per day. Note: As The Crossing Resort is off the grid, we have no service providers for internet. We provide our own basic internet via satellite. As a result, WIFI is not high speed and does not support uploading or downloading video or photo files, streaming movies or Skype/Face Time.
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