Our cancellation policy allows a 100% refund, minus an administration fee of $25.00, for cancellations 30 days or more prior to arrival. Between 29 and 15 days, guests will receive a 50% refund.
For cancellations 14 days or less in advance, there will be no refund. Force Majeure Clause may apply:
1. "Force Majeure" means the occurrence of an event or circumstance (a "Force Majeure Event") that prevents a party from performing one or more of its contractual obligations under the contract, if and [only] to the extent that the party affected by the impediment (the "Affected Party") proves:
a) that such impediment is beyond its reasonable control;
b) that such impediment could not reasonably have been foreseen at the time of the conclusion of the contract; and
c) that the effects of the impediment could not reasonably have been avoided or overcome by the Affected Party [acting in a commercially reasonable manner].
2. In the absence of proof to the contrary, the following events affecting a contracting party shall be presumed to fulfill conditions (a) and (b) under paragraph 1 of this Clause, and the Affected Party only needs to prove that condition (c) of paragraph 1 is satisfied:
a) war (whether declared or not), hostilities, invasion, acts of foreign enemies, extensive military mobilization;
b) civil war, riot, rebellion and revolution, military or usurped power, insurrection, acts of terrorism, sabotage or piracy;
c) currency and trade restriction, blockade, embargo, sanction;
d) act of [government] authority whether lawful or unlawful, compliance with any law or governmental order, expropriation, seizure of works, requisition, nationalization;
e) plague, epidemic, pandemic, natural disaster, extreme natural event, extreme weather event, nuclear, chemical or biological contamination;
f) explosion, fire, destruction of equipment, prolonged break-down of transport, telecommunication, information system or energy;
g) [general labour disturbance such as boycott, strike and lock-out, go-slow, occupation of factories and premises].
The Crossing Resort
Improvement District No. 9, AB, Canada
The Crossing Resort is located 85 kms (51 mi) north of Lake Louise, at the junction of Highway # 93 (the Icefields Parkway), and Highway # 11, the David Thompson Highway.
Lake Louise, Alberta
Canada, T0L 1E0
ConNECT WITH Us
Toll free in Alberta and B.C.: 1-800-387-8103