The Crossing Resort
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Cancellation Policy and Force Majeure

10/5/2020

 
Our cancellation policy allows a 100% refund, minus an administration fee of $25.00, for cancellations 30 days or more prior to arrival. Between 29 and 15 days, guests will receive a 50% refund.

For cancellations 14 days or less in advance, there will be no refund. 
Force Majeure Clause may apply:
​1. "Force Majeure" means the occurrence of an event or circumstance (a "Force Majeure Event") that prevents a party from performing one or more of its contractual obligations under the contract, if and [only] to the extent that the party affected by the impediment (the "Affected Party") proves:

a) that such impediment is beyond its reasonable control;
b) that such impediment could not reasonably have been foreseen at the time of the conclusion of the contract; and
c) that the effects of the impediment could not reasonably have been avoided or overcome by the Affected Party [acting in a commercially reasonable manner].
 
2. In the absence of proof to the contrary, the following events affecting a contracting party shall be presumed to fulfill conditions (a) and (b) under paragraph 1 of this Clause, and the Affected Party only needs to prove that condition (c) of paragraph 1 is satisfied:
a) war (whether declared or not), hostilities, invasion, acts of foreign enemies, extensive military mobilization;
b) civil war, riot, rebellion and revolution, military or usurped power, insurrection, acts of terrorism, sabotage or piracy;
c) currency and trade restriction, blockade, embargo, sanction;
d) act of [government] authority whether lawful or unlawful, compliance with any law or governmental order, expropriation, seizure of works, requisition, nationalization;
e) plague, epidemic, pandemic, natural disaster, extreme natural event, extreme weather event, nuclear, chemical or biological contamination;
f) explosion, fire, destruction of equipment, prolonged break-down of transport, telecommunication, information system or energy;
g) [general labour disturbance such as boycott, strike and lock-out, go-slow, occupation of factories and premises].

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Location

The Crossing Resort
Improvement District No. 9, AB, Canada​​
The Crossing Resort is located 85 kms (51 mi) north of Lake Louise, at the junction of Highway # 93 (the Icefields Parkway), and Highway # 11, the David Thompson Highway.

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Mail

Bag 333
Lake Louise, Alberta
Canada, T0L 1E0

ConNECT WITH Us

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Contact

Phone: 403-761-7000
Toll free in Alberta and B.C.: 1-800-387-8103
Fax: 403-761-7006
E-Mail: info@thecrossingresort.com
© The Crossing Resort 2019-20. All Rights Reserved. Website designed by STS Marketing Agency.
  • The Crossing Resort
    • About >
      • Going Green
    • Rooms & Rates
    • Dining
    • General Store
    • Service Station
  • Book Online
  • Groups
    • Weddings
    • Groups
    • Meetings
  • Icefields Parkway
    • Hikes
    • Attractions
  • Employment
    • Apply for a Job
    • Employment at The Crossing
  • Contact
    • Location